Returns & Exchanges
At Hemp Cookies, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all hemp-fiber tags attached to ensure the product remains in resellable condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing